An X indicates the printer has a problem.An exclamation mark means a test failed and was skipped.A wrench means a problem was found and fixed.Scan to computer is currently unavailable.An error occurred while communicating with the HP imaging device.An error occurred communicating with the scanning device.Can not print or other printing problems.HP Print and Scan Doctor can help with the following printer issues: The software can fix printing and scanning problems by connecting to the HP printer to scan the device. If there is a connection problem, follow the instructions in the tool.ĭepending on the problem, click either Fix Printing or Fix Scanning and follow the instructions HP Print and Scan Doctor provides. HP Print and Scan Doctor is a free utility for HP printers and scanners. Turn your printer/scanner on and click Retry if your printer is not listed. Download HP Print and Scan Doctor for Windows to resolve printing and scanning problems with HP devices. After downloading and having HP Print and Scan Doctor open, click Start and choose your printer. You can even troubleshoot connectivity errors right from the interface. Switch on your printer and ensure it’s connected to the PC The file is light so the download completes within a few moments.
HP Print and Scan Doctor are designed to be intuitive, allowing anyone to troubleshoot print or scan issues with relative ease. You can download HP Print and Scan Doctor from the official HP support site. If your printer is not listed, turn it on and click Retry. Once HP Print and Scan Doctor is open, click Start, and then choose your printer. HP Print and Scan Doctor provides you with a fix for several typical HP printer/scanner issues and more. Run HPPSdr.exe from the download location on your computer.
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